Your Sitehotelminder Client Area
Manage your active SiteMinder extensions, billing and API connections from a single dashboard.
Active SiteMinder modules
The Client Area dashboard shows the real-time state of every SiteMinder module you subscribe to. For each module you can review:
- ✓ Module name and active subscription plan
- ✓ Last successful synchronisation with your SiteMinder account
- ✓ Number of API calls made during the current billing period
- ✓ Current module version and SiteMinder API compatibility
- ✓ Active alerts or errors that require action
- ✓ Quick-access button to the module’s own settings
Module status (example)
SiteMinder API connection settings
Your Client Area stores the SiteMinder API credentials used by every active module. Credentials are encrypted at rest and transmitted only over TLS 1.3.
API key management
Add, rotate or revoke the SiteMinder API keys connected to your modules. Each module can share the same SiteMinder credentials or use different ones.
Connection tester
Test each SiteMinder API connection directly from your Client Area. The tester verifies read and write permissions and returns the SiteMinder property name and plan level from the API.
API call log
Full log of every API call made to SiteMinder on your behalf. Filter by module, date range or call type. Useful for diagnosing synchronisation issues.
Failure alerts
Set up email alerts for API authentication failures or SiteMinder connectivity issues. Get notified immediately if a module loses access to your SiteMinder account.
Billing and invoice management
All billing for your active SiteMinder modules is handled from your Sitehotelminder Client Area. Monthly invoices are generated on the 1st of each calendar month and emailed automatically to your billing email address.
What you can manage:
- → View and download every past invoice as PDF
- → Update the billing email address and your contact details
- → Add or remove modules (effective from the next billing cycle)
- → View a detailed breakdown per SiteMinder module
- → Request a VAT-compliant invoice with your EU VAT number
- → Cancel individual modules or the entire account at any time
- → Review payment history and confirm successful settlements
Reports and data exports
Your Client Area ships ready-to-use reports for every active SiteMinder module. Data can be exported for use inside your own business intelligence tools.
Yield Management report
Monthly report showing generated rate recommendations, approved or rejected rates, and estimated revenue impact on your SiteMinder property.
OTA distribution report
Booking volume per channel, average rate per OTA and commission cost breakdown, sourced from your SiteMinder account data.
Guest Portal report
Pre-arrival completion rate, document upload status and upsell conversion rate from the SiteMinder Digital Registration Card module.
Custom KPI export
Any dashboard built inside the Yield Management extension can be exported to CSV or PDF on demand. Schedule an automatic weekly or monthly email delivery.
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